Reviews

Alpha 011 Writes:"Luckily I only bought a trunk light bulb and an air cabin filter so I lost maybe $40 but neither one was correct for my vehicle. I unfortunately am outside of the return window as I did not have time to replace the parts when I ordered them and did so later only to find they were not the correct sizes / styles to fit. I really want to support local businesses but when I can find the right product on Amazon and it comes even faster how am I supposed to support local when they can't even get the right parts for simple things??"

Oct. 13, 2025

Dany Jay Writes:"I don’t often leave negative reviews, but I feel this experience warrants one. I purchased a heater fan blower motor, and unfortunately, the bearing failed just shy of the one-year warranty period. I’ve reached out via email three times and have yet to receive any response. Even if the part is no longer covered for some reason, a reply explaining the situation would have been appreciated. As an automotive technician with 35 years of experience, I’ve dealt with many suppliers, and this lack of communication is disappointing. I’ll be sticking with Parts Avatar and RockAuto moving forward—both of which have handled warranty claims quickly and professionally in my past experiences."

Aug. 24, 2025

Chantelle Writes:"This is how the parts show up totally damaged. I called them right away they told me the supervisor is away and they would call me back the next day. Of course they didn't call me back because they just want to keep my money. So I called them the next day, they agreed to a return and said they would email me a shipping label on Friday. Edit: I called them again Monday and finally got the shipping label. I still wouldn't order from here again in the future. The lack of communication and having to chase to follow up is unprofessional."

Aug. 18, 2025

Sukhdeep Singh Writes:"I ordered a car part 4 days ago and they cancelled it twice, claiming my billing and shipping addresses didn’t match. I double-checked everything, and everything was correct from my end. The customer service is terrible — especially the ladies working at the front desk. Extremely rude and unprofessional, and they didn’t seem to know what they were doing. Honestly, avoid this garbage store. I strongly recommend going to VinniStore instead — much more reliable and respectful. If I had the option, I would give 0 stars. But since I can’t, here’s a 1-star for the worst service I’ve experienced."

Aug. 06, 2025

C Writes:"My order was processed fairly quickly (in about 20 mins). Pick up was straight forward, I just need to provide pickup # and photo ID. The staff is friendly and help me with another order placed while I was on site. The products are in good condition and as ordered. I definitely would buy from them again."

Apr. 04, 2025