Reviews

Jon T Writes:"Sold defective wipers and then refused refund. They don't even touch the window at the ends. Items shown in stock are not necessarily in stock at the retail location. Usually need to be ordered a day in advance instead. Prices are good for most things, though. Will probably give them another chance only because of the prices. Edit: Lowered by one star because of their unhelpful reply implying I haven't already contacted them directly from this account."

Jan. 16, 2026

Eng.Mohammed Ali Writes:"I don't know why has some bad reviews. It is better than know names, they are perfect for what you need and fast delivery too. i ordered kyb shocks and I was in hurry, it arrived in less than 24hrs with additional 23C$ for delivery CP!!! Other known place, parts....r, where so helpless and refusing to help by being so diplomatic and not straight to point. The Wrench Monkey Auto Parts is very good place. Thank you."

Jan. 15, 2026

Eric Nadeau Writes:"My delivered package has gone missing, and Wrench Monkey refuses to resend or issue a refund, even though, according to Quebec law (where I live) (OPC), it's their responsibility. They should have simply required a signature upon delivery, and I wouldn't be going through all this trouble. They want me to lose over $410 for a delivery option that would have cost them $1. What company is so unprofessional? They have absolutely no consideration for their customers. Everyone knows that auto parts stores make margins of around 50%. They'd rather lose my money than simply not make a profit on an order. Not to mention they can also absorb their losses. In short, very bad service and poor management. They think they are above the law."

Dec. 02, 2025

Mark Jillian Writes:"Wrench Monkey has been my go-to parts shop for a while now. prices are hard to beat and most parts are ready for same day pickup. Haven't had any issues with parts i've bought."

Nov. 11, 2025

Chantelle Writes:"This is how the parts show up totally damaged. I called them right away they told me the supervisor is away and they would call me back the next day. Of course they didn't call me back because they just want to keep my money. So I called them the next day, they agreed to a return and said they would email me a shipping label on Friday. Edit: I called them again Monday and finally got the shipping label. I still wouldn't order from here again in the future. The lack of communication and having to chase to follow up is unprofessional."

Aug. 18, 2025